FAQs

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Frequently Asked Questions

Yes, we make use of a secure shopping cart checkout and payment technology that is encrypted. Our website is secured with HTTP:// technology and all your transactions and information are stored in an encrypted form. We will never give out your information to any third party or for any marketing purposes.

Shipping is free to most places in North America for all orders above $125.

  • We cannot accept bed sheets that have been removed from their original packaging for hygiene purposes. If you however, receive an order and change your mind about it, feel free to contact us for a return and a full refund.
  • Exchanges are possible if the size or color is incorrect, provided it has not been removed from its original packaging
  • SleepSoSoft’s return policy is discretional to accommodate reasonable exceptions.