We recommend using cold water always. You don’t need to add any fabric softener or bleach. Cold-water detergents alone should suffice. For best performance, set your washing machine to tumble dry on low heat.
Yes, all our products are Oeko-Tex certified. The Oeko-Tex Standard 100 is the global system for testing and certifying textile products.
We offer a 320 thread count but you should know that even the 320tc of bamboo sheets feels by far softer than 1000tc of other bedding materials.
With proper care, you should get at least 3 years of continuous use from them before they begin to show signs of wear and tear or loose fibers. If you are rotating with other sheets, you should expect up to 5 years of use before signs of wear.
Yes, you can iron them even with a steam iron. However, for a smooth result straight from the dryer, use high heat for the final 10 minutes to have your bamboo sheets come out smooth and with less wrinkles.
We typically ship within 2-3 business days of initial order. Once your order is shipped, we will send you a tracking number that can used to keep an eye on its progress.
We cannot accept bedsheets that have been removed from their original packaging for hygiene reasons. If you however, receive an order and change your mind about it, feel free to contact us for a return and a full refund.
Shipping is free to most places in North America for all orders above 119.50$.
Yes, we make use of a secure shopping cart checkout and payment technology that is encrypted. Our website is secured with HTTP:// technology and all your transactions and information are stored in an encrypted form. We will never give out your information to any third party or for any marketing purposes.
Many of our products are not dyed. Each product for which the colour is “natural”, means that the fabric was not dyed, nor bleached. For the other products, we use what is called a low-impact dye. A low-impact dye is a dye that has been classified by the Oeko-Tex Standard 100 as eco-friendly. Generally, low impact dyes do not contain toxic chemicals or mordants (which fix the dye to the fabric), require less rinsing and have a high absorption rate in the fabric. High absorption rates and a decreased use of rinse water create less waste water